• Notification of a customer passing away

  • We understand it might be difficult for you to call us and let us know someone has passed away. If you need to contact us for this reason, you can use this form instead.
     
    We'll then be in touch within three working days to discuss the next steps for ending the lease agreement and arranging the return of the car. You'll also need to contact the Department for Work and Pensions (DWP).
     
    If you're using the Government's 'Tell Us Once' service to notify organisations like the DWP and DVLA, tick the box at the end of the form so we can make sure your drivers can continue using the vehicle until it's returned.
  • Please provide the next of kin's name, address and telephone number below.

  • Please provide your address below.

  • Notification of a customer passing away

  • We understand it might be difficult for you to call us and let us know someone has passed away. If you need to contact us for this reason, you can use this form instead.
     
    We'll then be in touch within three working days to discuss the next steps for ending the lease agreement and arranging the return of the car. You'll also need to contact the Department for Work and Pensions (DWP).
     
    If you're using the Government's 'Tell Us Once' service to notify organisations like the DWP and DVLA, tick the box at the end of the form so we can make sure your drivers can continue using the vehicle until it's returned.
  • To enable us to locate the agreement information for the customer who has passed away, please enter the car registration number and the customer's postcode. If known, please also enter their Customer Reference Number.

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