Ask to rejoin the Scheme

Only use this form if you used to be a customer and you're looking to rejoin the Motability Scheme after you’ve breached your terms and conditions.

On your termination notice you'll see the date you can appeal to rejoin. This also has important information we'll need to consider as part of your request.

We can only review your appeal if this date has passed or you can provide evidence that your vehicle was removed incorrectly. You’ll need to be able to prove this when you speak to us.

If we decide to readmit you to the Scheme, you’ll need to pay back any money you owe first. We'll have sent you any outstanding invoices you need to pay in the post.

Has your suspension ended?*

YesNoNot sure

Please call us or use Web Messenger to talk to us. We’ll tell you when your suspension ends.

Do you have evidence to show we removed you from the Scheme incorrectly?*

YesNo

This needs to be official documents, like police reports or court documents.

We cannot review your appeal until your suspension has ended. Or you can give us evidence to show we removed you from the Scheme incorrectly.

When did your suspension end?*

Date

Which documents can you give us?*

Your details

Title*

First name*

Last name*

How would you like to fill the address

Search by postcodeEnter manually

Address Line 1*

Address Line 2

Address Line 3

Town

County

Postcode*

Are you happy for us to call you?*

YesNo

We prefer to call you, so we can answer your question personally.

Contact number*

Other contact number

If you give us your email, we might also use this to contact you.

Email*

What best describes your relationship with the Scheme?*

Please enter either a Customer Reference Number (CRN) or a vehicle registration number.

Customer Reference Number (CRN)*

Your CRN is eight-digits long. You can find it at the top of any letter we’ve sent you. If you cannot find it, please enter the registration of your Scheme vehicle in the next field.

Vehicle registration*

Please enter your car registration in upper case without any spaces.