• Change in your allowance

  • For any change in your allowance please complete this form.

    Most comments, questions or complaints are best dealt with by the area most closely involved, so please contact the relevant service provider directly first. This could be your allowance provider, the RAC(opens in a new window), Direct Line Motability (DLM)(opens in a new window), Kwik Fit(opens in a new window) or your dealer.
     
    We can only answer your question if it's about a change in your allowance. You can search Get support if you need more help.

    You might also find the answer to your question in our FAQs section.

    With some things, we can only talk to customers, appointees and nominees. If you’re giving someone else’s number or email, please get their permission first.
  • How would you like to fill the address
  • Please enter either a Customer Reference Number (CRN) or a vehicle registration number.

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  • We can often help you quicker if you give us your phone number.
  • If we can answer your question by text, are you happy for us to do so?
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